In a bid to address issues affecting power supply in Amuwo-Odofin, Eko Electricity Distribution Company held a customer engagement forum to engage the residents of Festac Town, Satellite Town, Kirikiri Town, and Agboju areas in Lagos to a dialogue
The meeting, held on Thursday July 22nd 2022 and had Community Development Associations executives and customers present.
The communities affected are all under the Festac Business District of the Distribution Company.
The Disco’s Corporate Communications General Manager, Godwin Idemudia, said the forum was a continuation of the extensive engagement of customers and stakeholders across the EKEDC network to identify challenges affecting electricity supply under each district.
Idemudia said the MD/CEO of Eko DisCo, Dr. Tinuade Sanda, was represented at the meeting by the Chief Commercial Officer, Rekhiat Momoh, accompanied by the General Manager Technical Services, Engr. Oluwafemi Olaoye, and Head of Network Maintenance, Engr. Okpo Onyekwere.
According to Idemudia, Momoh appreciated the customers for their support as she promised to ensure prompt resolution of complaints brought to the fore at the forum.
She emphasised to the customers the need the curb vandalism and illegal connections as these do not only affect supply, but also pose a risk and hazard to lives and properties.
The Chief Commercial Officer assured the customers that EKEDC is planning to add an additional line to supply the Festac environs and improve its turnaround time on complaints concerning faults.
Idemudia also mentioned that Olaoye indicated at the forum that Eko DisCo does not encourage the purchase of distribution transformers and other electrical equipment by customers.
He said Eko DisCo will continue to demonstrate its customer-centric stance by providing more effective ways to serve them better, adding:
“Prior to our meeting in Festac, we have engaged our customers in Ijora, Ojo, Mushin, Ajah and Ibeju districts, and we are also going to organize such forum with the other districts in due time.”